pkr968 Privacy Policy

This Privacy Policy applies to all personal data collected and processed by pkr968 in connection with your use of the pkr968.net website, its mobile-optimised interface, progressive web applications (PWAs), and all associated services including the live casino, slots, sports betting, payment facilities, and customer support channels.

This Policy is incorporated by reference into the pkr968 Terms & Conditions. By registering an Account on pkr968 or otherwise using any part of the pkr968 platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy.

This Policy does not apply to websites, products, or services operated by third parties that may be referenced within the pkr968 platform. pkr968 is not responsible for the privacy practices of third-party game providers, payment processors, or any other external parties. We encourage you to review the privacy policies of any third-party services you interact with.

For the purposes of applicable data protection legislation, pkr968 — the operator of pkr968.net — acts as the Data Controller in respect of the personal data of registered users and website visitors processed through the pkr968 platform.

As Data Controller, pkr968 is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing complies with applicable data protection obligations, including those arising from the licensing framework under which pkr968 operates.

All data protection inquiries, subject access requests, and data-related complaints may be directed to the pkr968 Data Protection contact at [email protected], clearly marked as a privacy inquiry. pkr968 will acknowledge your request within 5 business days and respond substantively within 30 calendar days.

pkr968 collects personal data through several channels. The categories of data collected, and the circumstances in which they are collected, are described below:

3.1 Registration Data. When you create a pkr968 Account, we collect the information you provide during the registration process, which includes:

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Pakistani mobile number (used as your Account identifier and for OTP verification)
• Residential address (city and country at minimum; full address may be required for KYC)
• Gender (optional at registration; may be required for KYC)
• Account password (stored in hashed, non-reversible format — never in plain text)

3.2 Identity Verification (KYC) Data. Prior to processing your first withdrawal or in response to regulatory requirements, pkr968 may request additional identity documentation, which may include:

• Copy of national identity card (CNIC), passport, or other government-issued photo ID
• Proof of address (utility bill, bank statement, or equivalent dated within 3 months)
• Proof of payment method ownership (screenshot of JazzCash or EasyPaisa account)
• Source of funds documentation in cases where regulatory or AML obligations require it

3.3 Transaction Data. pkr968 maintains a complete record of all financial transactions associated with your Account, including:

• Deposit amounts, dates, and payment methods used (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK)
• Withdrawal amounts, dates, destination accounts, and processing status
• Bonus credits, wagering activity, and promotion participation history
• Account balance history and adjustment records

3.4 Gaming Activity Data. pkr968 logs all gaming activity for the purposes of game fairness verification, dispute resolution, responsible gaming monitoring, and regulatory compliance, including:

• Games played, stakes wagered, outcomes, and winnings/losses
• Sports betting selections, odds accepted, and settlement results
• Session timestamps and total session duration
• Responsible gaming tool usage (limit settings, self-exclusion events)

3.5 Technical & Device Data. When you access the pkr968 platform, certain technical data is automatically collected by our systems:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type/version
• Session cookies and authentication tokens
• Page interaction data (pages visited, time on page, clicks)
• Connection type and approximate network provider

3.6 Communications Data. When you contact pkr968 support via live chat or email, the content of those communications is retained for quality assurance, dispute resolution, and regulatory compliance purposes.

pkr968 processes personal data only where a valid legal basis exists. The primary legal bases on which pkr968 relies are:

• Contractual Necessity: Processing required to perform the contract between pkr968 and the User — including Account management, game access, payment processing, and customer support.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering (AML) obligations, age verification requirements, and gaming licence conditions.
• Legitimate Interests: Processing necessary for pkr968's legitimate business interests, including fraud prevention, platform security, abuse detection, and platform improvement — where such interests are not overridden by the User's fundamental rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

pkr968 uses the personal data it collects for the following purposes:

• Account management: Creating, maintaining, and securing your pkr968 Account; authenticating your identity at each login; managing your profile settings and preferences.
• Service delivery: Providing access to casino games, live dealer tables, sports betting markets, and all other features of the pkr968 platform.
• Payment processing: Processing deposits and withdrawals via your selected payment method (JazzCash, EasyPaisa, bank transfer, etc.) and maintaining accurate transaction records.
• Identity and age verification: Verifying that registered users are at least 21 years of age and that their identity matches the information provided at registration, in compliance with pkr968's 21+ policy and regulatory KYC requirements.
• Fraud and abuse prevention: Detecting and investigating suspicious activity, multi-accounting, bonus abuse, money laundering, and other forms of fraud or prohibited conduct as defined in the pkr968 Terms & Conditions.
• Responsible gaming: Monitoring gaming behaviour for signs of problematic gambling and applying responsible gaming tools including deposit limits, session limits, and self-exclusion in accordance with user settings and regulatory requirements.
• Customer support: Responding to your inquiries, resolving disputes, processing complaints, and providing assistance via live chat and email in Urdu and English.
• Legal compliance: Meeting obligations under applicable gaming licence conditions, AML regulations, and other legal requirements to which pkr968 is subject.
• Platform improvement: Analysing aggregate usage patterns to improve the pkr968 platform's performance, design, game selection, and user experience.
• Marketing communications (consent-based only): Sending promotional offers, bonus announcements, and platform updates to users who have opted in to receive such communications. This is strictly opt-in and can be withdrawn at any time.

pkr968 does not sell your personal data. We share personal data with third parties only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

• Payment Processors: JazzCash, EasyPaisa, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. Each payment processor operates under its own privacy policy and data protection obligations.
• Game Providers: Third-party game providers (including live casino studio operators) may receive a session token and minimal technical identifiers to authenticate your access to their games within the pkr968 platform. No more personal data than is strictly necessary for session authentication is shared.
• Identity Verification Services: Where third-party KYC service providers are used to verify identity documents, the relevant documents and personal data are shared solely for verification purposes and are subject to the KYC provider's data protection obligations.
• Regulatory and Law Enforcement Authorities: pkr968 will disclose personal data to gaming regulators, law enforcement agencies, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory direction. pkr968 will endeavour to notify affected users of such disclosures where permitted to do so by law.
• IT and Platform Service Providers: Trusted technology service providers engaged to operate and maintain the pkr968 platform infrastructure, including cloud hosting and security services, may process data on pkr968's behalf as data processors under contractual data processing agreements.
• Business Transfers: In the event of a merger, acquisition, restructuring, or sale of substantially all of pkr968's assets, personal data held by pkr968 may be transferred to the acquiring entity. Users will be notified of any such transfer and their rights under applicable data protection law will be maintained.

7.1 Types of Cookies Used. The pkr968 platform uses the following categories of cookies and similar tracking technologies:

• Strictly Necessary Cookies: These cookies are essential for the pkr968 platform to function correctly. They maintain your login session, remember your language preference, and enable secure authentication. These cookies cannot be disabled without breaking core platform functionality.
• Functional Cookies: These cookies remember your preferences (such as game lobby display settings or notification preferences) to provide a more personalised experience on pkr968. They are not essential but improve usability.
• Analytics Cookies: pkr968 uses analytics cookies to understand how users interact with the platform in aggregate — which pages are visited most frequently, how users navigate between sections, and where technical issues occur. This data is used to improve the platform and is not associated with your personal identity.
• Security Cookies: Cookies used to detect fraud, prevent bot activity, and identify unusual login patterns that may indicate unauthorised access attempts.

7.2 Managing Cookies. You can manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair your ability to use the pkr968 platform. Blocking other cookie categories will not prevent access but may reduce functionality or the accuracy of personalised features.

7.3 No Third-Party Advertising Cookies. pkr968 does not deploy third-party advertising or retargeting cookies on its platform. You will not receive pkr968-related targeted advertisements on other websites based on your pkr968 browsing activity.

pkr968 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal and regulatory obligations, or to protect pkr968's legitimate legal interests. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pkr968's data destruction procedures. Anonymised aggregate data may be retained indefinitely for statistical and platform improvement purposes.

pkr968 recognises and respects the following rights in relation to your personal data. To exercise any of these rights, contact pkr968 at [email protected] with the subject line "Data Rights Request."

• Right of Access: You have the right to request a copy of the personal data pkr968 holds about you. We will provide this information within 30 days of receiving a verified request. The first copy is provided free of charge; additional copies may be subject to a reasonable administrative fee.
• Right of Rectification: If you believe that personal data held by pkr968 is inaccurate or incomplete, you have the right to request correction. Basic Account details (such as address or contact number) can be updated directly in your Account settings. Other corrections require a support request.
• Right to Erasure ("Right to Be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis applies. Please note that pkr968's regulatory obligations require retention of certain data categories for defined periods — deletion requests in respect of such data may be declined on legal grounds.
• Right to Restrict Processing: You may request that pkr968 restrict the processing of your personal data in certain circumstances — for example, while a data accuracy dispute is being resolved.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transmitted directly to another controller where technically feasible.
• Right to Object: You have the right to object to processing of your personal data carried out on the basis of pkr968's legitimate interests. pkr968 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

pkr968 employs a multi-layered approach to data security, combining technical, organisational, and procedural measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

Technical Measures. All data in transit between your device and pkr968 is protected by 256-bit TLS/SSL encryption. Data at rest is encrypted using AES-256 encryption in access-controlled storage environments. pkr968 systems are protected by firewalls, intrusion detection systems, and continuous security monitoring. Access to production data is restricted to authorised personnel on a need-to-know basis and is subject to multi-factor authentication.

Organisational Measures. pkr968 maintains a documented information security policy. Personnel with access to personal data are subject to confidentiality obligations. Regular security training is conducted for all relevant staff. Data processing agreements are in place with all third-party processors who handle personal data on pkr968's behalf.

Incident Response. In the event of a data security incident that may affect your personal data, pkr968 will investigate promptly and, where required by applicable law, notify affected users and relevant regulatory authorities within the timeframes prescribed by law. pkr968 will provide clear information about the nature of the incident and any steps you should take to protect yourself.

pkr968 operates as an international platform and may process your personal data in countries other than Pakistan. Where personal data is transferred to countries that may not have an equivalent level of data protection legislation as the jurisdiction from which the data originates, pkr968 ensures that appropriate safeguards are in place to protect your data.

Such safeguards may include: contractual clauses that require the recipient to apply data protection standards equivalent to those applicable to pkr968; adequacy decisions by relevant regulatory bodies recognising an equivalent level of data protection in the recipient country; or other legally recognised transfer mechanisms.

By using the pkr968 platform and providing your personal data, you acknowledge that your data may be transferred and processed internationally in accordance with the safeguards described in this Section.

The pkr968 platform is strictly for adults aged 21 years and over. pkr968 does not knowingly collect personal data from any individual under 21 years of age. If you are under 21, you must not use the pkr968 platform or provide any personal data to pkr968.

If pkr968 becomes aware that personal data has been collected from an individual under 21 years of age — whether through a complaint, internal discovery, or regulatory direction — pkr968 will take immediate steps to delete that data and close the associated Account without delay.

Parents and guardians who believe that a minor under their care has registered on pkr968 or provided personal data to pkr968 are requested to contact pkr968 support immediately at [email protected]. pkr968 will act promptly to investigate and remedy the situation.

pkr968 reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or platform features. Material changes to this Policy will be communicated to registered users via their registered mobile number or by a prominent notice displayed on the pkr968 platform upon next login.

The effective date at the top of this Policy will be updated whenever the Policy is revised. We recommend that you review this Privacy Policy periodically to stay informed of how pkr968 handles your personal data. Your continued use of the pkr968 platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way pkr968 handles your personal data, please contact the pkr968 Data Protection team through the following channels:

• Email: [email protected] — please include "Privacy Inquiry" in the subject line. Responses are provided within 5 business days for acknowledgment and within 30 calendar days for substantive replies.
• Live Chat: Available 24/7 directly within the pkr968 platform. Our support team is available in both Urdu and English. Average response time is 3–5 minutes.

You also have the right to lodge a complaint with the relevant data protection supervisory authority or gaming regulatory authority if you believe that pkr968's processing of your personal data violates applicable data protection law. pkr968 encourages you to contact us first so that we have the opportunity to address your concern directly and promptly.